The minimum age for entry is 18 years, however Opera House Casino operates a Challenge 25 policy.
You will need to become a member in order to enter Opera House Casino. This is a simple process and can be done quickly and easily on arrival. Customers may be asked to provide photo ID to prove their age and may be refused entry if they cannot provide such proof when requested.
Membership is exclusively for that customer; if customers allow their membership to be used by any other person to gain entry may themselves be excluded.
If in any doubts about our entry requirements, please feel free to contact our Reception staff on 01723 357940 before you visit.
Please be aware that, in order to comply with current gaming legislation, full membership, with valid photo I.D. (driving licence, passport or government issued I.D. card) is required for all cash transactions totalling in excess of £1400. This includes buying in at the gaming tables and electronic terminals, or cashing out winnings at the Bank.
The Casino cannot be held responsible for the loss of a customer’s property whilst on the premises, whether the property has been entrusted to the care of the casino or the loss arises through negligence or otherwise. In the interest of safety, customers may be asked to offer any luggage, bags, etc. for inspection. Large bags will need to be left in the cloakroom.
Assistance Dogs
We do not allow pets to visit at Opera House Casino, and ask visitors to respect our Assistance Dog policy. An Assistance Dog is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task performed by the dog must be directly related to the person’s disability. While we will not ask about the nature of a disability, legally we may ask about the service that is provided by said Service Dog. We ask that Assistance Dogs either wear their harness or jacket to identify it as a service dog or have their training certificate available.